Patient Experience Concierge — Medical Front Desk

North Texas Institute of Neurology and Headache, PA; Plano (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Paid time off (PTO)

401k after one year

Job summary

A regional healthcare provider in Plano, Texas, is looking for a Medical Front Desk Coordinator to join their team. You will be the first point of contact for patients, handling appointments and ensuring a welcoming atmosphere. Candidates should have at least a year of experience in a medical office setting and excellent communication skills. This full-time role offers medical benefits and PTO after the probation period.

Qualifications

• 1+ year's experience in a fast-paced medical office environment.
• Fluently speak, read, and write in English.
• Excellent verbal and written communication skills.

Responsibilities

• Greet patients and set the tone of the clinic.
• Schedule appointments and manage patient records.
• Maintain patient accounts and ensure confidentiality.

Skills

Scheduling appointments

Customer service

Multi-tasking

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Job description

A regional healthcare provider in Plano, Texas, is looking for a Medical Front Desk Coordinator to join their team. You will be the first point of contact for patients, handling appointments and ensuring a welcoming atmosphere. Candidates should have at least a year of experience in a medical office setting and excellent communication skills. This full-time role offers medical benefits and PTO after the probation period.