Patient Experience Concierge – Imaging Center

Radiology Partners; Round Rock (TX); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health and wellness coverage options

401(k) with employer offerings

Paid time off and paid holidays

Incentive and productivity programs

Family planning and telehealthBenefits

Job summary

ARA Diagnostic Imaging, a Radiology Partners practice in the Greater Austin area, is seeking a friendly, customer‑focused front desk receptionist to greet patients, confirm appointments, explain exam prep, collect and verify insurance information, and maintain confidential records with accuracy.

You’ll join a local team that supports growth through cross‑training and a people‑first culture, with no on‑call shifts or overnight duties, competitive compensation, and a comprehensive rewards package.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to communicate clearly and tactfully, verbally and in writing.
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Responsibilities

• Greet patients and visitors, determine the nature of their visit and provide accurate information.
• Prepare, process, and maintain confidential records for new and existing patients.
• Verify patient identity and insurance information and check for exam authorization during check‑in and billing processes.

Skills

Customer service

Interpersonal skills

Clear communication

Organizational skills

Education

High School Diploma or equivalent

Job description

ARA Diagnostic Imaging, a Radiology Partners practice in the Greater Austin area, is seeking a friendly, customer‑focused front desk receptionist to greet patients, confirm appointments, explain exam prep, collect and verify insurance information, and maintain confidential records with accuracy.

You’ll join a local team that supports growth through cross‑training and a people‑first culture, with no on‑call shifts or overnight duties, competitive compensation, and a comprehensive rewards package.