Imaging Center Patient Care Navigator

Radiology Partners, Inc.; Round Rock (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health and wellness coverage options

401(k) with employer offerings

Paid time off and paid holidays

Incentive and productivity programs

Family planning and telehealth

Job summary

Radiology Partners, Inc. through its ARA Diagnostic Imaging practice in the Greater Austin area is seeking a friendly front desk receptionist who delivers exceptional patient service. You will greet patients, manage check-in, answer inquiries, and provide information about procedures and prep requirements.

This role emphasizes accuracy, confidentiality, and teamwork within a large healthcare network that supports professional growth and work‑life balance.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service and professional demeanor.
• Ability to communicate clearly, verbally and in writing.
• Strong organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Responsibilities

• Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude.
• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information.
• Provides information regarding particular exams and procedures including prep information.
• Prepares, processes, and maintains all confidential records on new and existing patients.
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.

Skills

Excellent customer service

Interpersonal skills

Clear communication

Organizational skills

Medical receptionist knowledge

Education

High School Diploma or equivalent

Job description

Radiology Partners, Inc. through its ARA Diagnostic Imaging practice in the Greater Austin area is seeking a friendly front desk receptionist who delivers exceptional patient service. You will greet patients, manage check-in, answer inquiries, and provide information about procedures and prep requirements.

This role emphasizes accuracy, confidentiality, and teamwork within a large healthcare network that supports professional growth and work‑life balance.