Evening Patient Care Advocate Front Desk Support

Ara-Diagnostic-Imaging; Austin (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Incentive programs

Family planning & telehealth

Job summary

ARA Diagnostic Imaging, a Radiology Partners practice in the Austin area, seeks a friendly, detail-oriented receptionist to greet patients, provide information, and support exam processes at outpatient imaging centers.

The role emphasizes excellent customer service, accurate record handling, and coordination with billing and insurance processes. Competitive total rewards and a people-first culture are highlighted by Radiology Partners.

Qualifications

• High School Diploma or equivalent is required.
• Excellent customer service and interpersonal skills.
• Ability to communicate clearly and tactfully, verbally and in writing.
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks and clinic procedures.

Responsibilities

• Greet patients and visitors, determine the nature of their visit and provide accurate information.
• Explain exams and procedures including prep information.
• Prepare, process, and maintain confidential patient records.
• Verify patient identity and insurance information; check for exam authorization at check-in and billing.

Skills

Customer service

Communication

Organizational skills

Medical reception knowledge

Education

High School Diploma or equivalent

Job description

ARA Diagnostic Imaging, a Radiology Partners practice in the Austin area, seeks a friendly, detail-oriented receptionist to greet patients, provide information, and support exam processes at outpatient imaging centers.

The role emphasizes excellent customer service, accurate record handling, and coordination with billing and insurance processes. Competitive total rewards and a people-first culture are highlighted by Radiology Partners.