Patient Experience Navigator – Outpatient Imaging

Radiology Partners; Austin (TX); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Paid time off

Paid holidays

Incentive programs

Résumé du poste

Radiology Partners is seeking staff at our Austin-area ARA Diagnostic Imaging locations. You will deliver exemplary customer service, greet patients, and explain exam prep information while maintaining confidential records and ensuring smooth check-in and billing workflows.

Join a team backed by Radiology Partners, offering competitive pay and comprehensive rewards. This role emphasizes patient-facing interactions, accuracy, and seamless coordination with billing and insurance teams in a dynamic

Qualifications

• High School Diploma or equivalent.
• Excellent customer service and interpersonal skills.
• Ability to communicate clearly, verbally and in writing.

Responsabilités

• Greet patients and visitors and determine the nature of their visit.
• Provide information about exams and prep requirements.
• Prepare, process and maintain confidential patient records.
• Verify patient identity and retrieve insurance information.
• Check in and billing processes and verify exam authorization.

Connaissances

Customer service

Communication

Interpersonal skills

Organization

Medical reception

Terminology

Formation

High School Diploma

Description du poste

Radiology Partners is seeking staff at our Austin-area ARA Diagnostic Imaging locations. You will deliver exemplary customer service, greet patients, and explain exam prep information while maintaining confidential records and ensuring smooth check-in and billing workflows.

Join a team backed by Radiology Partners, offering competitive pay and comprehensive rewards. This role emphasizes patient-facing interactions, accuracy, and seamless coordination with billing and insurance teams in a dynamic