Patient Experience Concierge - Hospital Front Desk

Sentara; Harrisonburg (VA); On-site; USD 26,000 - 39,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Parental & family leave

401k with employer match

Tuition assistance

Student debt payoff

Life insurance

Disability insurance

Free parking

Adoption & surrogacy reimbursement

Pet insurance

Employee assistance program (EAP)

Bonus opportunities

Job summary

Sentara RMH Medical Center in Harrisonburg, VA, is seeking a Guest Services Representative (Part Time). The role functions as a liaison between patients, families, visitors, and the medical team to create a welcoming, professional environment and resolve concerns for a smooth patient experience.

Requirements include a high school diploma or equivalent and at least 1 year of customer service experience. The role offers base pay with potential incentives and a comprehensive benefits package.

Qualifications

• High School Grad or Equivalent is required.
• 1 year of Customer Service experience is required.

Responsibilities

• The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members.
• Provide a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Skills

Customer Service

Education

High School Diploma or Equivalent

Job description

Sentara RMH Medical Center in Harrisonburg, VA, is seeking a Guest Services Representative (Part Time). The role functions as a liaison between patients, families, visitors, and the medical team to create a welcoming, professional environment and resolve concerns for a smooth patient experience.

Requirements include a high school diploma or equivalent and at least 1 year of customer service experience. The role offers base pay with potential incentives and a comprehensive benefits package.