Guest Relations Concierge - Hospital Front Desk

Sentara Health; Harrisonburg (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Long-Term, Short-Term Disability

Job summary

Sentara RMH Medical Center in Harrisonburg, VA, is seeking a Guest Services Representative for a full-time, rotating shift. You will be the friendly liaison for patients, families and visitors, helping to create a welcoming environment and addressing concerns to ensure a smooth stay.

The role requires high school grad and at least 1 year of customer service experience. Join a team committed to care and exceptional service within a Magnet-designated hospital network.

Qualifications

• High School Grad or Equivalent (Required)
• Customer Service experience - 1 year (Required)

Responsibilities

• Serve as a liaison between patients, families, visitors and hospital staff to ensure a welcoming experience.
• Address concerns and facilitate smooth, comfortable patient experiences.
• Support front-desk operations and guest services to assist patient flow and satisfaction.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Sentara RMH Medical Center in Harrisonburg, VA, is seeking a Guest Services Representative for a full-time, rotating shift. You will be the friendly liaison for patients, families and visitors, helping to create a welcoming environment and addressing concerns to ensure a smooth stay.

The role requires high school grad and at least 1 year of customer service experience. Join a team committed to care and exceptional service within a Magnet-designated hospital network.