Patient Experience Concierge – Front Desk & Scheduling

Memorial Hospital and Health Care Center; Jasper (IN); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Memorial Hospital and Health Care Center in Jasper, IN, seeks a friendly front desk team member who will be the welcoming voice and face of our practice from the first call to leaving. You’ll schedule appointments, collect patient demographics and insurance details, handle payments and receipts, and use our computer systems with accuracy and care.

A High School Diploma or GED is preferred; you are organized, reliable, a strong communicator, and comfortable juggling multiple tasks in a fast-paced

Qualifications

• High School Diploma or GED preferred
• A warm, professional communicator who enjoys helping others
• Comfortable with computers and learning new systems
• Organized, reliable, and great at juggling multiple tasks
• Calm, positive, and professional in a fast-paced environment

Responsibilities

• Be the first smile patients hear and see on the phone and in person
• Schedule and reschedule appointments with accuracy and care
• Collect and update patient demographics, insurance, and important details
• Handle patient payments, post charges, and provide receipts
• Use computer systems confidently while keeping an eye on the details that matter
• Jump in where needed, every day can look a little different!

Skills

Communication skills

Customer service

Multitasking

Attention to detail

Professional demeanor

Education

High School Diploma or GED

Tools

Computer systems

Job description

Memorial Hospital and Health Care Center in Jasper, IN, seeks a friendly front desk team member who will be the welcoming voice and face of our practice from the first call to leaving. You’ll schedule appointments, collect patient demographics and insurance details, handle payments and receipts, and use our computer systems with accuracy and care.

A High School Diploma or GED is preferred; you are organized, reliable, a strong communicator, and comfortable juggling multiple tasks in a fast-paced