Patient Experience Coordinator

Deaconess Health System; Jasper (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Deaconess Health System in Jasper, Indiana, is seeking a friendly front desk receptionist to be the welcoming voice and face of our practice. You’ll help create a positive patient experience from the first call through checkout, handling scheduling, payments, and basic data entry with care.

Ideal candidates are organized, reliable, and comfortable with computers, eager to learn new systems, and able to multitask in a fast-paced setting while delivering calm, professional service every day.

Qualifications

• High School Diploma or GED preferred.
• Warm, professional communicator who helps others.
• Comfortable with computers and learning new systems.
• Organized, reliable, able to juggle multiple tasks.
• Calm, positive, professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and details.
• Handle patient payments, post charges, and receipts.
• Use computer systems confidently while tracking important details.
• Jump in where needed; every day may look different.

Skills

Communication skills

Multitasking

Organizational skills

Professional demeanor

Education

High School Diploma or GED

Tools

Computer systems

Scheduling software

Job description

Deaconess Health System in Jasper, Indiana, is seeking a friendly front desk receptionist to be the welcoming voice and face of our practice. You’ll help create a positive patient experience from the first call through checkout, handling scheduling, payments, and basic data entry with care.

Ideal candidates are organized, reliable, and comfortable with computers, eager to learn new systems, and able to multitask in a fast-paced setting while delivering calm, professional service every day.