Patient Experience Concierge — Front Desk Lead

Prenuvo; Philadelphia (Philadelphia County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free whole-body scans

401(k) plan

Commuter benefits

Healthcare package

Flexible vacation

Team gatherings

Job summary

Prenuvo in Wayne, PA is seeking a Patient Liaison to welcome patients, handle check-in/out, and coordinate with clinicians. The on-site role requires a friendly, professional demeanor, strong attention to detail, and the ability to manage schedules and patient documents.

If you have 1+ year in customer service, are reliable, flexible, and a team player, you will thrive here. Prenuvo offers competitive wages, benefits, and growth in a fast-paced, tech-enabled healthcare environment.

Qualifications

• Experience: At least 1+ year in customer service, preferably in a healthcare or related field.
• Initiative to take ownership of training and development.
• Punctual, dependable, and committed to excellence in medical and customer care.

Responsibilities

• Front Desk Responsibilities: Check-in, registration, check-out; verify identity; manage scheduling and registrations.
• Communication and Coordination: Serve as liaison between patients, providers, technologists, and staff; keep front desk organized.
• Customer Service Excellence: Address patient concerns with empathy and professionalism; encourage feedback.

Skills

Customer service

Initiative

Work ethic

Flexibility

Efficiency

Team player

Job description

Prenuvo in Wayne, PA is seeking a Patient Liaison to welcome patients, handle check-in/out, and coordinate with clinicians. The on-site role requires a friendly, professional demeanor, strong attention to detail, and the ability to manage schedules and patient documents.

If you have 1+ year in customer service, are reliable, flexible, and a team player, you will thrive here. Prenuvo offers competitive wages, benefits, and growth in a fast-paced, tech-enabled healthcare environment.