Patient Experience Concierge

Prenuvo; Petersburg (AK); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free scans

401(k) plan

Commuter benefits

Health benefits

Vacation policy

Job summary

Prenuvo is seeking a Patient Liaison for our St. Petersburg, FL clinic. You will greet patients, handle check-in/out, verify identity, and coordinate scheduling, delivering a warm, professional experience.

This on-site role requires empathy, strong communication, and the ability to manage priorities in a fast-paced environment. The position offers flexible hours, weekend coverage, and a dedication to patient care.

Qualifications

• Experience: 1+ year in customer service.
• Ability to work on-site in St. Petersburg, FL.
• Must be legally eligible to work in the United States.
• Excellent communication and empathy.

Responsibilities

• Greet patients and verify identity; manage check-in/check-out.
• Coordinate scheduling, cancellations, and rescheduling.
• Serve as liaison among patients and clinical staff.
• Educate patients on post-scan expectations.
• Handle inquiries with empathy and professionalism.

Skills

Customer service

Initiative

Punctuality

Flexibility

Attention to detail

Teamwork

Job description

Prenuvo is seeking a Patient Liaison for our St. Petersburg, FL clinic. You will greet patients, handle check-in/out, verify identity, and coordinate scheduling, delivering a warm, professional experience.

This on-site role requires empathy, strong communication, and the ability to manage priorities in a fast-paced environment. The position offers flexible hours, weekend coverage, and a dedication to patient care.