Patient Experience Concierge | Front Desk

01 The Valley Hospital; Paramus (NJ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical benefits and prescription plan

Dental & Vision Discount Program

Group term life insurance and AD&D

Flexible Spending Accounts and Commut/

Supplemental voluntary benefits (dis.

6 paid holidays and PTO

Wellness time off

Tuition assistance

Employee Assistance Program (EAP)

Valley Health LifeStyles FitnessCenter

Day care discounts

Job summary

The Valley Hospital in Paramus, NJ is seeking a friendly, patient-focused staff member to greet and assist patients, visitors, physicians, and employees. This role emphasizes clear communication in English, the ability to handle interruptions, and quick response to emergencies.

A high school diploma and basic computer experience are preferred. Responsibilities include welcoming individuals, guiding them to the appropriate contacts, and providing essential information.

Qualifications

• High school diploma or equivalent is required.
• Computer experience preferred.
• Ability to read, write, and speak clear and fluent English.
• Ability to communicate effectively (orally and in writing) and interact with patients, family members, visitors, physicians, sales representatives, and members of the general public.
• Ability to handle frequent interruptions, adapt to changes in workload and work schedule, and remain composed during interruptions and changes.
• Ability to set priorities and solve problems.
• Ability to respond quickly to emergency requests.

Responsibilities

• To greet, direct, and provide helpful information to patients, visitors, physicians, and employees.

Skills

Fluent English

Communication

Prioritization

Problem solving

Emergency response

Education

High school diploma or equivalent

Job description

The Valley Hospital in Paramus, NJ is seeking a friendly, patient-focused staff member to greet and assist patients, visitors, physicians, and employees. This role emphasizes clear communication in English, the ability to handle interruptions, and quick response to emergencies.

A high school diploma and basic computer experience are preferred. Responsibilities include welcoming individuals, guiding them to the appropriate contacts, and providing essential information.