Patient & Visitor Concierge | Front Desk Specialist

Valley Medical Services Inc; Paramus (NJ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical/Prescription

Dental & Vision

Life Insurance

FSAs & Commuter benefits

Paid holidays & PTO

Retirement Plan

Tuition Assistance

EAP

Fitness Center Discount

Day care discounts

Job summary

The Valley Hospital-Paramus is seeking a front desk/guest services teammate to greet, direct, and provide helpful information to patients, visitors, physicians, and employees on site.

Requirements include a high school diploma or equivalent and strong English communication skills. Computer experience is preferred, with the ability to handle interruptions, prioritize tasks, and respond promptly to emergencies. This is an on-site daytime role with competitive benefits.

Qualifications

• High school diploma or equivalent is required.
• Computer experience preferred.
• Clear and fluent English communication, both written and spoken.
• Ability to handle interruptions and adapt to workload.
• Ability to respond quickly to emergencies.

Responsibilities

• Greet and direct patients, visitors, physicians, and employees.
• Provide helpful information and instructions to callers and walk-ins.
• Manage interruptions and prioritize tasks efficiently.
• Respond quickly to emergency requests and maintain composure.

Skills

Fluent English

Communication

Prioritization

Emergency response

Education

High school diploma or equivalent

Job description

The Valley Hospital-Paramus is seeking a front desk/guest services teammate to greet, direct, and provide helpful information to patients, visitors, physicians, and employees on site.

Requirements include a high school diploma or equivalent and strong English communication skills. Computer experience is preferred, with the ability to handle interruptions, prioritize tasks, and respond promptly to emergencies. This is an on-site daytime role with competitive benefits.