Patient Experience Concierge

ochsner; Lafayette (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Ochsner Health in Lafayette, LA seeks a friendly patient-facing receptionist for a PRN role to greet patients, family members and visitors with courtesy and professionalism. Open availability is required.

The role includes assisting patients in/out of vehicles, guiding them to departments, and coordinating with staff to maintain orderly entrances. Strong reading/writing and communication skills are essential.

Qualifications

• Ability to read and write to communicate and give instructions to patients.
• Excellent interpersonal skills.
• Good judgement and decision-making abilities.
• Telephone skills and professional communication.

Responsibilities

• Greets patients/visitors in a courteous and professional manner.
• Assists patients in/out of vehicle in a safe manner.
• Directs patients/visitors to the appropriate departments and answers questions.
• Maintains entrances in a clean and orderly manner.
• Participates in training and development activities.
• Adapts communication to diverse patient populations.
• Other related duties as required.

Skills

Excellent interpersonal skills

Good judgement skills

Telephone skills

Ability to read and write tocommunic

Education

Ability to read and write (Required)

High school diploma or equivalent (Preferred)

Job description

Ochsner Health in Lafayette, LA seeks a friendly patient-facing receptionist for a PRN role to greet patients, family members and visitors with courtesy and professionalism. Open availability is required.

The role includes assisting patients in/out of vehicles, guiding them to departments, and coordinating with staff to maintain orderly entrances. Strong reading/writing and communication skills are essential.