Patient Experience Concierge

musc; Charleston (SC); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Medical University of South Carolina seeks a Guest Services Representative to support inpatient and outpatient House Concierge units and information services. The role ensures patient comfort, coordinates hotel accommodations, and connects patients and families with Chaplin and community services.

You will act as a liaison among patients, families, visitors and the clinical team to maintain high-quality service in a fast-paced hospital environment.

Qualifications

• Education: High School Degree or Equivalent Work Experience: 0-6months.

Responsibilities

• Cover inpatient and outpatient House Concierge units and information services areas.
• Provide a high level of customer service to patients, families, visitors and clinical staff.
• Serve as liaison between patients, family members, visitors, guests and the clinical team.

Education

High School Degree or Equivalent

Job description

Medical University of South Carolina seeks a Guest Services Representative to support inpatient and outpatient House Concierge units and information services. The role ensures patient comfort, coordinates hotel accommodations, and connects patients and families with Chaplin and community services.

You will act as a liaison among patients, families, visitors and the clinical team to maintain high-quality service in a fast-paced hospital environment.