Evening & Weekend Patient Concierge

Medical University of South Carolina; Charleston, Northern (SC, KY); Hybrid; USD 18,000 - 25,000; Full time

Job summary

Medical University of South Carolina in Charleston, SC is seeking a Guest Services Representative to welcome patients, provide information, and assist with wayfinding. You will report to the Manager of Guest Services and help facilitate hotel accommodations while ensuring a positive patient experience.

This hourly, temporary Employee role requires weekend coverage every other weekend (twice a month) and works an Evening shift.

Qualifications

• High School degree or equivalent required.
• 0–6 months experience required.
• Excellent customer service and communication skills.

Responsibilities

• Provides weekend coverage every other weekend, twice a month only.
• Assists patients in inpatient and outpatient Concierge units and information services areas.
• Greets visitors and patients upon arrival; ascertains needs and directs accordingly.
• Embraces a creative approach to problem resolution to promote desired outcomes.
• Performs other duties as assigned.

Education

High School Degree or Equivalent

Job description

Medical University of South Carolina in Charleston, SC is seeking a Guest Services Representative to welcome patients, provide information, and assist with wayfinding. You will report to the Manager of Guest Services and help facilitate hotel accommodations while ensuring a positive patient experience.

This hourly, temporary Employee role requires weekend coverage every other weekend (twice a month) and works an Evening shift.