Hospital Guest Services Concierge

MUSC Health; Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

MUSC Health in Charleston, SC, is seeking a Guest Services Representative to provide exceptional assistance to patients and visitors. This role involves covering both inpatient and outpatient Concierge units, ensuring high customer satisfaction and hospitality.

The ideal candidate should possess a high school diploma or equivalent with up to 6 months of experience. Responsibilities include greeting patients, addressing their needs, and maintaining key service performance metrics. This position is vital for enhancing patient comfort and overall experience.

Qualifications

• Education: High School Degree or Equivalent.
• Work Experience: 0-6 months in a similar role.

Responsibilities

• Assist patients in inpatient and outpatient Concierge units.
• Greets visitors and directs them accordingly.
• Meet key performance metrics in service areas.

Skills

Customer service

Effective communication

Problem resolution

Mobility

Education

High School Degree or Equivalent

Job description

MUSC Health in Charleston, SC, is seeking a Guest Services Representative to provide exceptional assistance to patients and visitors. This role involves covering both inpatient and outpatient Concierge units, ensuring high customer satisfaction and hospitality.

The ideal candidate should possess a high school diploma or equivalent with up to 6 months of experience. Responsibilities include greeting patients, addressing their needs, and maintaining key service performance metrics. This position is vital for enhancing patient comfort and overall experience.