Patient Experience Associate – Medical Front Desk

The Vancouver Clinic, Inc. P.S.; United States; Vor Ort; USD 24.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) plan

Employer match

Flexible spending accounts

Employee assistance program

Zusammenfassung

Vancouver Clinic is seeking a Front Desk Representative to join our Gateway Two team in Vancouver, WA. You will welcome patients and families, collect co-pays, obtain insurance information, answer phone calls, and schedule appointments.

A friendly demeanor, positive attitude, and ability to multitask in a fast-paced environment are essential. High school diploma is required; 1 year of customer service and 1 year of medical front office experience are preferred; Epic experience is a plus.

Qualifikationen

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Aufgaben

• Welcomes and greets patients and families.
• Collects co-pays and verifies insurance information.
• Answers phone calls and schedules appointments.

Kenntnisse

Customer service

Phone skills

Multitasking

Teamwork

Ausbildung

High School Diploma or equivalent

Tools

Epic

Jobbeschreibung

Vancouver Clinic is seeking a Front Desk Representative to join our Gateway Two team in Vancouver, WA. You will welcome patients and families, collect co-pays, obtain insurance information, answer phone calls, and schedule appointments.

A friendly demeanor, positive attitude, and ability to multitask in a fast-paced environment are essential. High school diploma is required; 1 year of customer service and 1 year of medical front office experience are preferred; Epic experience is a plus.