Patient-Focused Medical Front Desk Coordinator

The Vancouver Clinic, Inc. P.S.; United States; On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

AD&D

Disability insurance

HSA/FSA

EAP

401k with 4% match

Paid time off

Job summary

Vancouver Clinic is seeking a Front Desk Representative for the Lloyd Station team in Portland, OR. The role focuses on delivering friendly customer service to patients, greeting families, collecting co-pays, obtaining insurance details, answering calls, and scheduling appointments.

A positive attitude and ability to multitask in a fast-paced clinic are essential. Requirements include a high school diploma and at least one year of customer service experience; medical front office experience and

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Welcome and greet patients and families.
• Collect co-pays and obtain insurance information.
• Answer phone calls and schedule appointments.
• Multitask in a fast-paced clinic and work well with others.

Skills

Customer service

Phone skills

Multitasking

Team player

Keyboarding

Education

High School Diploma or equivalent

Tools

Epic

Job description

Vancouver Clinic is seeking a Front Desk Representative for the Lloyd Station team in Portland, OR. The role focuses on delivering friendly customer service to patients, greeting families, collecting co-pays, obtaining insurance details, answering calls, and scheduling appointments.

A positive attitude and ability to multitask in a fast-paced clinic are essential. Requirements include a high school diploma and at least one year of customer service experience; medical front office experience and