Medical Front Desk Pro – Mon-Fri, Vancouver, WA

The Vancouver Clinic; Vancouver (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Total Rewards Program

401k with employer matching

Job summary

The Vancouver Clinic in Vancouver, WA is seeking a Front Desk Representative for Gateway Two. You will greet patients and families, collect co-pays, verify insurance information, answer phone calls, and schedule appointments in a fast-paced environment.

The ideal candidate has strong customer service experience, a friendly demeanor, and solid keyboarding skills. Medical front office experience and Epic familiarity are preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience required.
• Minimum 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong keyboarding skills required.

Responsibilities

• Welcome and greet patients and their families.
• Collect co-pays and verify insurance information.
• Answer phone calls and schedule appointments.

Skills

Customer service

Phone skills

Teamwork

Multitasking

Keyboarding

Education

High School diploma or equivalent

Tools

Epic

Job description

The Vancouver Clinic in Vancouver, WA is seeking a Front Desk Representative for Gateway Two. You will greet patients and families, collect co-pays, verify insurance information, answer phone calls, and schedule appointments in a fast-paced environment.

The ideal candidate has strong customer service experience, a friendly demeanor, and solid keyboarding skills. Medical front office experience and Epic familiarity are preferred.