Medical Front Desk Specialist – Patient-Focused Front Office

Vancouver Clinic; Vancouver (WA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Total Rewards Program

401k with employer matching up to 4%

Job summary

Vancouver Clinic is seeking a Front Desk Representative to join the Skyview team in Vancouver, WA. You will greet patients, collect co-pays, verify insurance, answer calls and schedule appointments, all while maintaining a positive attitude in a fast-paced setting.

The role requires at least 1 year of customer service experience and preferably medical front office experience. Epic experience is a plus and a strong keyboarding skill is essential.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong keyboarding skills required.

Responsibilities

• Welcome and greet patients and families and provide excellent customer service.
• Collect co-pays and obtain/verify insurance information.
• Answer phone calls and schedule appointments.
• Multitask effectively in a fast-paced environment and work well in a team.

Skills

Customer service

Phone skills

Teamwork

Multitasking

Keyboarding

Education

High school diploma

Tools

Epic

Job description

Vancouver Clinic is seeking a Front Desk Representative to join the Skyview team in Vancouver, WA. You will greet patients, collect co-pays, verify insurance, answer calls and schedule appointments, all while maintaining a positive attitude in a fast-paced setting.

The role requires at least 1 year of customer service experience and preferably medical front office experience. Epic experience is a plus and a strong keyboarding skill is essential.