Patient Experience Associate — Front Desk & Drive-Thru

Sweetgrass Pharmacy and Compounding; Mount Pleasant (SC); On-site; USD 30,000 - 38,000; Full time

Job summary

Sweetgrass Pharmacy and Compounding is seeking a Patient Experience Associate to greet customers, process transactions, and maintain a welcoming front area. You will guide patients through purchases and help connect them with pharmacists for questions about medications.

The role emphasizes energetic interaction, product knowledge, and a flexible, fast-paced environment where you move between the front counter and drive-through to assist patients efficiently.

Qualifications

• Energetic and upbeat personality.
• Strong communication and listening skills.
• Willingness to move between front counter and drive-through.
• Growth mindset and eagerness to learn.

Responsibilities

• Greet patients at the front counter with a welcoming attitude.
• Process transactions accurately with a smile.
• Keep the front retail area clean, organized, and stocked.
• Learn wellness products to discuss confidently with customers.
• Connect patients with pharmacists for medication questions.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Sweetgrass Pharmacy and Compounding is seeking a Patient Experience Associate to greet customers, process transactions, and maintain a welcoming front area. You will guide patients through purchases and help connect them with pharmacists for questions about medications.

The role emphasizes energetic interaction, product knowledge, and a flexible, fast-paced environment where you move between the front counter and drive-through to assist patients efficiently.