Patient Experience Associate - Carolina Park

Sweetgrass Pharmacy and Compounding; Mount Pleasant (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A community pharmacy in Mount Pleasant, South Carolina, is seeking a Patient Experience Associate. In this role, you'll be the first point of contact for patients, providing exceptional service during their visits. Your responsibilities include greeting patients, processing transactions, and maintaining a welcoming environment. Ideal candidates are energetic, communicative, and eager to grow in the pharmacy field. This is more than just a cashier job; it's a chance to launch your career in healthcare.

Qualifications

• Energetic and upbeat, even on Monday mornings.
• A people-person who listens and responds with care.
• Flexible and fast on your feet.

Responsibilities

• Greet patients warmly as they arrive.
• Process transactions with accuracy and a smile.
• Maintain cleanliness and organization in the retail area.
• Learn wellness products to provide confident information.
• Connect patients with pharmacists for questions.
• Alternate between front counter and drive-through.

Skills

Customer service

Flexibility

Communication

Job description

Overview

The Opportunity: If you're looking to make a meaningful career move—or start one from scratch—this is your moment. At Sweetgrass Pharmacy and Compounding, we’re not your typical pharmacy. We're a place where energy meets empathy, where your first step in the medical field can open doors to roles in lab tech, shipping, production, or data entry. This isn't just a cashier job—this is a launchpad.

Patient Experience Associate

You're not just scanning items. You're the first person our patients meet—and that moment matters. Whether you're guiding someone through their prescription pickup or introducing them to something new in our retail space, your impact is felt immediately.

What You’ll Do

• Greet patients like they’re walking into the most welcoming pharmacy in town—because they are.
• Process transactions with accuracy and a smile.
• Keep our front retail area clean, organized, and stocked.
• Learn our wellness products so you can speak to them confidently.
• Connect patients with pharmacists for any specific medication questions.
• Jump between the front counter and drive-through with ease.

Requirements

• Energetic and upbeat—even on Monday mornings.
• A people-person who listens, learns, and responds with care.
• Flexible and fast on your feet (this job keeps you moving!).
• Motivated to grow and ready to explore where this role could take you.