Patient Experience Associate - Seaside Farms

Sweetgrass Pharmacy and Compounding; Mount Pleasant (SC); On-site; USD 30,000 - 38,000; Full time

Job summary

Sweetgrass Pharmacy and Compounding is seeking a Patient Experience Associate to greet customers, process transactions, and maintain a welcoming front area. You will guide patients through purchases and help connect them with pharmacists for questions about medications.

The role emphasizes energetic interaction, product knowledge, and a flexible, fast-paced environment where you move between the front counter and drive-through to assist patients efficiently.

Qualifications

• Energetic and upbeat personality.
• Strong communication and listening skills.
• Willingness to move between front counter and drive-through.
• Growth mindset and eagerness to learn.

Responsibilities

• Greet patients at the front counter with a welcoming attitude.
• Process transactions accurately with a smile.
• Keep the front retail area clean, organized, and stocked.
• Learn wellness products to discuss confidently with customers.
• Connect patients with pharmacists for medication questions.

Skills

Customer service

Communication

Flexibility

Team player

Job description

Description

At Sweetgrass Pharmacy and Compounding, we’re not your typical pharmacy. We're a place where energy meets empathy, where your first step in the medical field can open doors to roles in lab tech, shipping, production, or data entry. This isn't just a cashier job - this is a launchpad.

The Opportunity

If you're looking to make a meaningful career move—or start one from scratch—this is your moment.

Why We Call It Patient Experience Associate

You're not just scanning items. You're the first person our patients meet - and that moment matters. Whether you're guiding someone through their prescription pickup or introducing them to something new in our retail space, your impact is felt immediately.

What You’ll Do

• Greet patients like they’re walking into the most welcoming pharmacy in town - because they are.


• Process transactions with accuracy and a smile.


• Keep our front retail area clean, organized, and stocked.


• Learn our wellness products so you can speak to them confidently.


• Connect patients with pharmacists for any specific medication questions.


• Jump between the front counter and drive-through with ease.

Requirements

• Energetic and upbeat—even on Monday mornings.


• A people-person who listens, learns, and responds with care.


• Flexible and fast on your feet (this job keeps you moving!).


• Motivated to grow and ready to explore where this role could take you.