Patient Experience Associate - Seaside Farms

Sweetgrass Pharmacy; Mount Pleasant, Northern (SC, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Sweetgrass Pharmacy and Compounding in Mount Pleasant, SC, is seeking a Patient Experience Associate to welcome patients, process transactions, and keep the front of the store inviting. You’ll guide customers and learn wellness products while connecting patients with pharmacists for medication questions.

This is more than a cashier role—it's a launchpad into a healthcare career. If you’re energetic, a people-person, and eager to grow, join a team where energy meets empathy and where every

Qualifications

• Energetic and upbeat attitude.
• Excellent interpersonal skills and a people-person approach.
• Flexible and quick to adapt in a fast-paced environment.
• Motivated to grow and explore future opportunities within the company.

Responsibilities

• Greet patients as they enter, creating a welcoming atmosphere.
• Process transactions with accuracy and a friendly demeanor.
• Keep the front retail area clean, organized, and stocked.
• Learn wellness products to speak confidently about them.
• Connect patients with pharmacists for medication questions.
• Switch between front counter and drive-through with ease.

Skills

Energetic and upbeat

People-oriented

Flexible and fast learner

Growth mindset

Job description

Description

The Opportunity:

If you're looking to make a meaningful career move - or start one from scratch - this is your moment. At Sweetgrass Pharmacy and Compounding, we’re not your typical pharmacy. We're a place where energy meets empathy, where your first step in the medical field can open doors to roles in lab tech, shipping, production, or data entry. This isn't just a cashier job - this is a launchpad.

Why We Call It Patient Experience Associate:

You're not just scanning items. You're the first person our patients meet - and that moment matters. Whether you're guiding someone through their prescription pickup or introducing them to something new in our retail space, your impact is felt immediately.

What You’ll Do:

• Greet patients like they’re walking into the most welcoming pharmacy in town - because they are.
• Process transactions with accuracy and a smile.
• Keep our front retail area clean, organized, and stocked.
• Learn our wellness products so you can speak to them confidently.
• Connect patients with pharmacists for any specific medication questions.
• Jump between the front counter and drive-through with ease.

Requirements

• Energetic and upbeat - even on Monday mornings.
• A people-person who listens, learns, and responds with care.
• Flexible and fast on your feet (this job keeps you moving!).
• Motivated to grow and ready to explore where this role could take you.