Pharmacy Customer Experience Associate

Walgreens; DeSoto (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support pharmacy operations and provide exceptional service at the front end. You will assist pharmacists, process prescriptions, and help customers with product inquiries while ensuring accurate cash handling and a clean store environment.

Role emphasizes teamwork, adherence to policies, and proactive customer assistance in a fast-paced retail setting.

Qualifications

• PTCB certification required or pursued as part of pharmacy credentialing.
• Experience assisting pharmacists and processing prescriptions.
• Strong customer service and cash-handling skills.

Responsibilities

• Assist pharmacists under supervision with prescription processing and patient information.
• Provide courteous, efficient checkout and customer assistance at the counter.
• Maintain clean, organized shelves and accurate inventory records.

Skills

Customer service

Cash handling

Team collaboration

Prescription processing

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused team member to support pharmacy operations and provide exceptional service at the front end. You will assist pharmacists, process prescriptions, and help customers with product inquiries while ensuring accurate cash handling and a clean store environment.

Role emphasizes teamwork, adherence to policies, and proactive customer assistance in a fast-paced retail setting.