Patient Experience Aide for Physical Therapy

JAG One Physical Therapy LLC; Trenton (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

HSA Options

Term Life Insurance

3 weeks PTO

401(k) with match

Tuition discounts

TicketsAtWork

LifeMart perks

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and the Physical Therapist. The role includes guiding patients from arrival to departure, ensuring a positive patient experience and smooth day-to-day operations.

Ideal candidates are flexible, customer-service oriented, and able to work in a team with minimal supervision. This full-time position offers benefits including HSA options, life insurance, PTO, and 401(k) with company match.

Qualifications

• Flexibility and adaptability necessary to adjust to fluid situations is a must
• Excellent customer service skills and a positive attitude
• Works as a team member and individually with minimal supervision
• Maintains a positive, professional demeanor at all times

Responsibilities

• Responsible for calling patients into the treatment from the waiting room
• Maintains clean facility throughout the day
• Washing and drying laundry, making sure towels are clean and available
• Works as a team member to make sure patient receives a positive experience
• Maintains a positive, professional demeanor at all times
• Keeps safe and orderly work environment
• Able to answer phone calls and schedule patients as needed
• Other duties as assigned

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and the Physical Therapist. The role includes guiding patients from arrival to departure, ensuring a positive patient experience and smooth day-to-day operations.

Ideal candidates are flexible, customer-service oriented, and able to work in a team with minimal supervision. This full-time position offers benefits including HSA options, life insurance, PTO, and 401(k) with company match.