Patient Experience Aide - Physical Therapy

JAG Physical Therapy; Holmdel Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, & Vision benefits

HSA options

Life insurance

PTO

401(k) with match

Tuition discounts

Employee perks program

Supportive team environment

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and therapists in our outpatient setting. You will help patients from arrival to departure, ensuring a positive experience and smooth flow of care.

Responsibilities include handling patient intake, maintaining a clean facility, and supporting the team with daily tasks. A friendly attitude, reliability, and the ability to multitask are essential.

Qualifications

• High school diploma required.
• Excellent oral communication.
• Flexibility to adapt to changing situations.
• Strong customer service mindset and positive attitude.
• Ability to work both as part of a team and independently.
• Maintains a professional demeanor at all times.

Responsibilities

• Call patients from the waiting room into treatment.
• Maintain a clean facility throughout the day.
• Wash and dry laundry and towels for patient use.
• Collaborate with the team to ensure a positive patient experience.
• Answer phone calls and schedule patients as needed.
• Perform other duties as assigned.

Skills

Oral communication

Customer service

Teamwork

Adaptability

Professional demeanor

Education

High School Diploma

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and therapists in our outpatient setting. You will help patients from arrival to departure, ensuring a positive experience and smooth flow of care.

Responsibilities include handling patient intake, maintaining a clean facility, and supporting the team with daily tasks. A friendly attitude, reliability, and the ability to multitask are essential.