Patient Experience Aide – Physical Therapy

JAG Physical Therapy; Freehold (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, & Vision Benefits

HSA Options including dependent care,

$10,000.00 Term Life Insurance benefit

up to 3 weeks PTO

401(k) with company match

Yearly review for growth opportunities

Tuition discounts for employees and их

TicketsAtWork and LifeMart

Job summary

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and the Physical Therapist in a fast-paced outpatient orthopedic setting. You will guide patients from arrival to departure, ensuring a positive experience and smooth clinic flow.

The role emphasizes teamwork, excellent communication, and a professional demeanor as part of a care-first rehabilitation model across multiple facilities.

Qualifications

• High School Diploma is required.
• Excellent oral communication skills are essential.
• Flexibility and adaptability to fluid situations.
• Excellent customer service and a positive attitude are required.
• Ability to work as a team member and individually with minimal supervision.
• Maintain a positive, professional demeanor at all times.

Responsibilities

• Calling patients into the treatment from the waiting room.
• Maintain a clean facility throughout the day.
• Washing and drying laundry; ensure towels are clean and available.
• Work as a team member to ensure patients have a positive experience.
• Maintain a positive, professional demeanor at all times.
• Keep a safe and orderly work environment.
• Answer phone calls and schedule patients as needed.
• Other duties as assigned.

Skills

Excellent oral communication

Flexibility

Team player

Positive attitude

Education

High School Diploma

Job description

JAG Physical Therapy is seeking a Physical Therapist Aide to serve as the liaison between patients and the Physical Therapist in a fast-paced outpatient orthopedic setting. You will guide patients from arrival to departure, ensuring a positive experience and smooth clinic flow.

The role emphasizes teamwork, excellent communication, and a professional demeanor as part of a care-first rehabilitation model across multiple facilities.