Patient-Driven Assistant Manager | Sales & Experience

West Point Optical Group; Edina (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

West Point Optical Group in Edina, Minnesota, is seeking an Assistant Manager to drive sales growth through an outstanding patient experience. The role focuses on leading a team in a positive environment, fostering relationships with doctors, and ensuring a high-quality service.

The ideal candidate will have a Bachelor's degree or equivalent retail operations experience, strong sales skills, and the ability to train and develop staff. The position requires strong communication skills and attention to detail.

Qualifications

• Proven track record of sales growth through sales skills and accountability for sales results.
• Ability to train, coach, and develop associates for patient-focused service.
• Demonstrated ability to deliver an outstanding experience during direct interaction with patients.

Responsibilities

• Drive profitable store sales by fostering a patient-focused retail culture.
• Train and develop associates to provide a patient-focused experience.
• Ensure patient satisfaction and retention through quality service.

Skills

Sales growth and accountability

Training and coaching

Customer service experience

Retail merchandising

Strong communication skills

Attention to detail

Education

Bachelor's degree or comparable experience in retail operations

Tools

Computer experience

Job description

West Point Optical Group in Edina, Minnesota, is seeking an Assistant Manager to drive sales growth through an outstanding patient experience. The role focuses on leading a team in a positive environment, fostering relationships with doctors, and ensuring a high-quality service.

The ideal candidate will have a Bachelor's degree or equivalent retail operations experience, strong sales skills, and the ability to train and develop staff. The position requires strong communication skills and attention to detail.