Patient Dining Services Manager

Compass Group USA; Royal Heights (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager to lead our Patient Services Team in an 217-bed hospital with a 98-bed in-patient rehab center in Belleville, IL.

The role focuses on hiring, coaching, and developing a 30+ associate team, ensuring dietary compliance, and driving patient satisfaction while adhering to regulatory standards and HIPAA in a fast-paced healthcare environment.

Qualifications

• Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager preferred
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• Possess the necessary skills to effectively utilize Microsoft Office applications, electronic medical record, and diet office systems

Responsibilities

• Establishes goals and oversees implementation of patient food and tray services, based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members. We have 2 supervisors, 2 leads and 30+ associates.
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Education

Associate degree with one year work experience in food services or related field

Tools

Microsoft Office

Electronic Medical Record

Diet office systems

Job description

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager to lead our Patient Services Team in an 217-bed hospital with a 98-bed in-patient rehab center in Belleville, IL.

The role focuses on hiring, coaching, and developing a 30+ associate team, ensuring dietary compliance, and driving patient satisfaction while adhering to regulatory standards and HIPAA in a fast-paced healthcare environment.