Patient Services Leader: Elevating Care & Cuisine

Compass Group USA; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Legal Services

Job summary

Morrison Healthcare, a Compass Group USA company, is seeking a Patient Services Manager to ensure patient satisfaction through safe, efficient food service in a hospital setting. You will lead meal planning, supervise service, and drive standards across dietary and regulatory requirements.

You will collaborate with clinical teams, manage resources, and uphold service excellence while supporting a culture of caring for patients, families, and staff.

Qualifications

• BS in Food Services Technology/Management or Dietetics, or AS with 3 years related experience.
• Minimum 3 years of acute or long-term care experience preferred.
• Willingness to participate in patient satisfaction programs.
• Knowledge of P&L accountability and contract-managed service desirable.
• Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate preferred.
• ServSafe certification highly desirable.

Responsibilities

• Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population and contract
• Plans and supervises the patient food assembly and service
• Complies with dietary restrictions to ensure optimal food preferences are met
• Complies with regulatory agencies, including federal, state, and Joint Commission
• Participates in facility-wide and department Performance Improvement Program and on Performance Improvement teams to improve processes and patient care
• Follows facility, department, and Company safety policies and procedures to include occurrence reporting
• Performs other duties as assigned

Skills

Patient service

Communication

Leadership

Team coordination

Education

BS in Food Services Technology/Management or Dietetics; or AS plus 3 years related experience

Minimum 3 years of acute or long-term care experience

Job description

Morrison Healthcare, a Compass Group USA company, is seeking a Patient Services Manager to ensure patient satisfaction through safe, efficient food service in a hospital setting. You will lead meal planning, supervise service, and drive standards across dietary and regulatory requirements.

You will collaborate with clinical teams, manage resources, and uphold service excellence while supporting a culture of caring for patients, families, and staff.