Patient Services Manager: Hospital Food Service Leader

Compass Group USA; Texas; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Commuter Benefits

Pet Insurance

Job summary

Morrison Healthcare, a Compass Group company, is hiring a Patient Services Manager to ensure patient satisfaction and efficient resource use at our facility. This role drives medical-direction based food service plans, oversees patient meals, and ensures regulatory compliance.

The ideal candidate has a BS or equivalent in food service management or dietetics, plus experience in acute or long-term care, and a willingness to engage in patient satisfaction initiatives.

Qualifications

• B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate’s Degree plus three years of directly related experience preferred
• Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
• Willingness to participate in patient/resident satisfaction programs/activities
• Knowledge of P&L accountability and contract-managed service experience is desirable
• Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate, preferred
• ServSafe certified highly desirable

Responsibilities

• Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population and contract
• Plans and supervises the patient food assembly and service
• Complies with dietary restrictions to ensure optimal food preferences are met
• Complies with regulatory agencies, including federal, state, and Joint Commission
• Participates in facility-wide and department Performance Improvement Program and on
• Performance Improvement teams to improve processes and patient care
• Follows facility, department, and Company safety policies and procedures to include occurrence reporting
• Performs other duties as assigned

Skills

Patient service management

P&L accountability knowledge

Patient satisfaction programs

Contract-managed service experience

Regulatory awareness

Education

B.S. in Food Services Technology/Management or Dietetics

Associate’s Degree + 3 years related experience

Tools

ServSafe certification

Food service management tools

Job description

Morrison Healthcare, a Compass Group company, is hiring a Patient Services Manager to ensure patient satisfaction and efficient resource use at our facility. This role drives medical-direction based food service plans, oversees patient meals, and ensures regulatory compliance.

The ideal candidate has a BS or equivalent in food service management or dietetics, plus experience in acute or long-term care, and a willingness to engage in patient satisfaction initiatives.