Patient Dining Experience Manager

Aramark; Durham (NC); On-site; USD 52,000 - 70,000; Full time

Job summary

Aramark Healthcare+ is seeking a Patient Services Manager to support patient dining operations within the Food & Nutrition Department at Duke Regional Hospital in Durham, NC. The role focuses on delivering a high-quality meal experience for patients and aligning dining solutions with regulatory and nutritional standards.

The position works with clinical and operational teams to support menu implementation, service standards, and overall patient satisfaction, while ensuring safety and sanitation

Qualifications

• Requires at least two years of patient food service experience and some management experience preferred.
• Bachelor's degree or equivalent experience.

Responsibilities

• Manages patient food service activities, complying with established standards.
• Leads patient service staff to ensure meals are properly prepared and delivered to patients.
• Conducts rounds on patients/departments.
• Oversees the diet office and the service ambassador program.
• Record safety and sanitation compliance.
• Supervises tray line operation and/or the room service program.

Skills

Leadership

Customer service

Coaching

Education

Bachelor's degree or equivalent experience

Job description

Aramark Healthcare+ is seeking a Patient Services Manager to support patient dining operations within the Food & Nutrition Department at Duke Regional Hospital in Durham, NC. The role focuses on delivering a high-quality meal experience for patients and aligning dining solutions with regulatory and nutritional standards.

The position works with clinical and operational teams to support menu implementation, service standards, and overall patient satisfaction, while ensuring safety and sanitation