Patient Dining Concierge | Room Service & Diet Support

BHS; Lexington (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Maternity/Paternity Leave

Paid Time Off (PTO)

Bereavement Leave

PTO Buy Back

Compassionate PTO Donation

Employee Support Fund

Retirement with Company Match

Job summary

Baptist Health in Lexington, KY is seeking a Room Service Ambassador to provide exceptional patient dining service and assist with meal ordering and delivery on a full-time, first-shift basis.

The role emphasizes accurate diet-compliant meal delivery, patient education on the ordering system, and coordination with clinical teams, with training provided. It represents a key front-line role in Food and Nutrition Services.

Qualifications

• High School diploma or equivalent is required.
• Training will be provided.
• HIPAA compliance and food safety standards knowledge is expected.

Responsibilities

• Deliver accurate, diet-compliant meals and provide friendly, professional service to patients.
• Assist patients and families with meal ordering and use of the meal ordering system.
• Enter meal orders accurately using department technology and ensure timely meal delivery and retrieval.
• Serve as a liaison between patients, nursing units, and Food and Nutrition Services to address concerns and requests.
• Maintain patient confidentiality and follow HIPAA, food safety, sanitation, HACCP, and department standards.

Education

High School or equivalent

Job description

Baptist Health in Lexington, KY is seeking a Room Service Ambassador to provide exceptional patient dining service and assist with meal ordering and delivery on a full-time, first-shift basis.

The role emphasizes accurate diet-compliant meal delivery, patient education on the ordering system, and coordination with clinical teams, with training provided. It represents a key front-line role in Food and Nutrition Services.