Patient Dining Experience Specialist

Kyeatright; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, Dental and Pet Health

Life Insurance

Short Term Disability

Long-Term Disability

Identity Theft Protection

Tuition Reimbursement up to $6,000

Maternity and Paternity Leave

5 days Paid Time Off

Bereavement Leave (pets)

PTO Sell Back

Compassionate Leave Sharing (PTO)

Employee Support Fund

Retirement with Company Match

Job summary

Baptist Health Lexington is seeking a Room Service Ambassador to deliver accurate, diet-compliant meals and provide friendly, professional service to patients in a first-shift, full-time role. You will assist patients and families with meal ordering and use of the meal ordering system, entering orders precisely and ensuring timely delivery.

You will liaise with nursing units and Food and Nutrition Services, address requests, and uphold HIPAA and food-safety standards to support excellent patient

Qualifications

• High School or equivalent.
• Training will be provided.

Responsibilities

• Deliver accurate, diet-compliant meals and provide friendly, professional service to patients.
• Assist patients and families with meal ordering and use of the meal ordering system.
• Enter meal orders accurately using department technology and ensure timely meal delivery.
• Serve as a liaison between patients, nursing units, and Food and Nutrition Services to address concerns and requests.
• Maintain patient confidentiality and follow HIPAA, food safety, sanitation, HACCP, and department standards.

Education

High School Diploma or Equivalent

Job description

Baptist Health Lexington is seeking a Room Service Ambassador to deliver accurate, diet-compliant meals and provide friendly, professional service to patients in a first-shift, full-time role. You will assist patients and families with meal ordering and use of the meal ordering system, entering orders precisely and ensuring timely delivery.

You will liaise with nursing units and Food and Nutrition Services, address requests, and uphold HIPAA and food-safety standards to support excellent patient