Room Service Ambassador

Baptist Health; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Pet insurance

Life insurance

Disability insurance

Tuition reimbursement

Maternity/paternity leave

Paid time off

Bereavement leave

PTO buyback

Compassionate leave

Emergency fund

Retirement match

Job summary

The Baptist Health Lexington is seeking a Room Service Ambassador to provide exceptional patient dining service by assisting with meal selections, processing orders, and coordinating timely delivery. You will educate patients on the meal ordering system and ensure diet restrictions are followed, acting as a liaison between patients, nursing units, and Food and Nutrition Services.

Maintain HIPAA and food safety standards while delivering friendly, professional service.

Qualifications

• High School or equivalent required; training provided.
• Ability to assist patients with meal selections and orders.
• Ability to follow HIPAA and food safety standards.

Responsibilities

• Deliver accurate, diet-compliant meals with friendly service.
• Assist patients and families with meal ordering and using the system.
• Enter meal orders accurately and ensure timely delivery.
• Liaise with nursing units and Food and Nutrition Services to address requests.
• Maintain patient confidentiality per HIPAA and HACCP standards.

Skills

Customer service

Communication

Food safety

Education

High School Diploma or equivalent

Job description

Room Service Ambassador### Room Service AmbassadorApply: Lexington, KY: Full time: Posted Today: R26107316**Summary****Job Description:****Room Service Ambassador** Full Time First Shift The Room Service Ambassador provides exceptional patient dining service by assisting patients with meal selections, accurately processing orders, and coordinating timely meal delivery. Ensures patient dietary needs and preferences are communicated appropriately while maintaining food safety, service quality, and Baptist Health standards. Provides friendly, compassionate service that supports a positive patient experience. The Room Service Ambassador provides professional, efficient meal service to patients and assists with meal ordering based on physician-prescribed diets. Educates patients on the meal ordering system, assesses their ability to use the system, and communicates dietary concerns to the appropriate clinical team. Serves as a key representative of Food and Nutrition Services while delivering excellent patient service with minimal direct supervision. **Job Description:** * Deliver accurate, diet-compliant meals and provide friendly, professional service to patients.* Assist patients and families with meal ordering and use of the meal ordering system.* Enter meal orders accurately using department technology and ensure timely meal delivery and retrieval.* Serve as a liaison between patients, nursing units, and Food and Nutrition Services to address concerns and requests.* Maintain patient confidentiality and follow HIPAA, food safety, sanitation, HACCP, and department standards. **Requirements:** * High School or equivalent* No specific requirements. Training will be provided. **Benefits:** * Health, Vision, Dental and Pet Insurance* Life Insurance* Short Term and Long-Term Disability and Life Insurance* Identity Theft Protection* Tuition Reimbursement up to $6,000 annually* Company paid Maternity and Paternity Leave* 5 days of Paid Time Off available upon hire* Bereavement Leave (includes pets)* PTO Sell Back Program* Compassionate Leave Sharing Program (PTO Donation)* Employee Support Fund, for employees in need of emergency financial support* Retirement with Company Match### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*### Baptist Health is an *Equal Employment Opportunity* employer.