Patient Diagnostics Scheduler — Full-Time

PHYSICIANS EAST; Greenville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Physicians East is seeking a Diagnostic Appointment Scheduler I in Greenville, NC. The role involves scheduling patients for diagnostic testing (CT, MRI, Ultrasound, Nuclear, Mammography) and communicating with patients, staff and providers.

You will handle calendar coordination, appointment changes and patient preparation instructions in a fast-paced medical office. This full-time position reports to the Manager of Diagnostics, with typical hours 7:30/8:00am to 5:00pm, Monday through Friday,

Qualifications

• Strong interpersonal communication and customer service skills.
• Ability to schedule diagnostic tests and manage multiple calendars.
• Proficient with standard office software and medical office systems.

Responsibilities

• Schedule, coordinate, cancel and reschedule patient’s appointments.
• Maintain and update current information on diagnostic schedules.
• Answer telephone, screen calls, take messages, provide information.
• Schedule CT, MRI, Ultrasound, Nuclear, Mammography and other tests.
• Answer questions regarding appointments and testing.
• Provide testing preparation instructions to patients.
• Determine availability of work-in slots for STAT testing.
• Complete and send Referral Appointment Authorizations and notify patients.

Skills

Interpersonal communication

Scheduling

Customer service

Multitasking

Education

High School Diploma

Two-year degree preferred

Tools

NextGen

Centricity

Job description

Physicians East is seeking a Diagnostic Appointment Scheduler I in Greenville, NC. The role involves scheduling patients for diagnostic testing (CT, MRI, Ultrasound, Nuclear, Mammography) and communicating with patients, staff and providers.

You will handle calendar coordination, appointment changes and patient preparation instructions in a fast-paced medical office. This full-time position reports to the Manager of Diagnostics, with typical hours 7:30/8:00am to 5:00pm, Monday through Friday,