Patient Coordinator- Part-time

Woolfson-Eye-Institute; Snellville (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Woolfson-Eye-Institute in Georgia is seeking a front desk specialist to manage patient check-ins, medical records, and appointment coordination. The role reports to the Center Manager and requires handling patient information with confidentiality.

Responsibilities include chart preparation, insurance verification, co-pay collection, and handling phone inquiries, with some early morning/evening shifts as needed. Prior medical office experience is preferred.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology preferred.
• Experience with telephone systems and office equipment.
• Excellent communication skills.
• Strong organizational skills.
• Proficient in Outlook and Microsoft Word and other EMR systems.

Responsibilities

• Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit.
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances.
• Check out patient after they\'ve seen the physician; schedule return visit as needed.
• Answer phones; take and relay messages; refer callers to other departments as needed.
• Copy, scan and mail documents and forms as needed.
• Performs related work as required.

Skills

Excellent communication

Strong organizational skills

Team player

Confidentiality

Flexibility

Education

High school diploma or GED

Tools

Outlook

Microsoft Word

EMR systems

Job description

Description

Will require floating between Marietta and Canton locations.

JOB SUMMARY

Handles front desk and medical records duties.

SUPERVISION: Reports to the Center Manager

RESPONSIBILITIES

• Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Check out patient after they've seen the physician; schedule return visit as needed
• Answer phones; take and relay messages; refer callers to other departments as needed
• Copy, scan and mail documents and forms as needed
• Performs related work as required.

TYPICAL WORKING CONDITIONS:

• Exposure to patients and public
• Exposure to paper products including carbon
• Regular use of computer keyboard, mouse, and telephone
• Work may be stressful at times
• Accommodating unique demands from each physician and their staff

GENERAL WORKER TRAITS AND QUALITIES:

• Ability to maintain strict confidentiality on all patient issues
• Must be a team player with a positive attitude
• Ability and desire to represent the clinic in a professional manner
• Position require sympathy, tact and understanding in dealing with patients, physicians, and coworkers
• Ability to adjust to various personalities
• Ability to work with and without supervision and perform a variety of routine tasks
• Willingness to accept responsibility for established procedures

Requirements

• High school diploma or GED required
• Knowledge of medical practice procedures and functions preferred
• Knowledge of medical terminology preferred, but not required
• Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers Excellent communication skills.
• Strong organizational skills
• Excellent written and verbal communication skills
• Proficient in Outlook and Microsoft Word and other EMR systems
• Flexibility (may require some early mornings and evenings)