Patient Coordinator- Part-time

Woolfson Eye Institute; Snellville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Woolfson Eye Institute in Georgia is seeking a friendly front desk administrator to handle patient check-in, medical records, and scheduling across multiple locations. You will print daily appointment lists, verify insurance, collect copays, and update charts within 24 hours of visits.

This role reports to the Center Manager and requires excellent communication, confidentiality, and teamwork. You will answer phones, relay messages, scan documents, and support physicians and staff with varied

Qualifications

• High school diploma or GED required.
• Knowledge of medical practice procedures preferred.
• Excellent written and verbal communication skills.
• Proficient in Outlook and Microsoft Word; familiarity with EMR systems.

Responsibilities

• Prepare charts for appointments; print daily appointment list and create new patient chart within 24 hours of visit.
• Check patients in for appointments; verify insurance and demographics; collect co-pays and balances.
• Check out patients after visits; schedule return visits as needed.
• Answer phones; relay messages; refer callers to other departments as needed.
• Copy, scan and mail documents and forms; perform related tasks as required.

Skills

Customer service

Medical terminology

Team player

Confidentiality

Education

High school diploma or GED

Tools

Outlook

Microsoft Word

EMR systems

Job description

Description

Will require floating between Marietta and Canton locations.

JOB SUMMARY

Handles front desk and medical records duties.

SUPERVISION: Reports to the Center Manager

RESPONSIBILITIES

• Prepare charts for appointments; print daily appointment list for provider, type and create new patient chart within 24 hours of office visit
• Check patients in for appointments; verify insurance and demographic information at each visit, collect co-payments and patient balances
• Check out patient after they've seen the physician; schedule return visit as needed
• Answer phones; take and relay messages; refer callers to other departments as needed
• Copy, scan and mail documents and forms as needed
• Performs related work as required.

TYPICAL WORKING CONDITIONS:

• Exposure to patients and public
• Exposure to paper products including carbon
• Regular use of computer keyboard, mouse, and telephone
• Work may be stressful at times
• Accommodating unique demands from each physician and their staff

GENERAL WORKER TRAITS AND QUALITIES:

• Ability to maintain strict confidentiality on all patient issues
• Must be a team player with a positive attitude
• Ability and desire to represent the clinic in a professional manner
• Position require sympathy, tact and understanding in dealing with patients, physicians, and coworkers
• Ability to adjust to various personalities
• Ability to work with and without supervision and perform a variety of routine tasks
• Willingness to accept responsibility for established procedures

Requirements

• High school diploma or GED required
• Knowledge of medical practice procedures and functions preferred
• Knowledge of medical terminology preferred, but not required
• Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers Excellent communication skills.
• Strong organizational skills
• Excellent written and verbal communication skills
• Proficient in Outlook and Microsoft Word and other EMR systems
• Flexibility (may require some early mornings and evenings)