Patient Coordinator - Orthodontics

Choice Healthcare Services; Vacaville (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Professional growth

Team events

Job summary

Choice Healthcare Services is seeking an Orthodontic Patient Coordinator (Front Office Receptionist) in Vacaville. The role is bilingual in Spanish and focuses on scheduling, payments, and daily front-office duties in our pediatric dental setting.

You will collect payments, schedule and confirm appointments, verify insurance eligibility, check patients in and out, and support daily sign-in and record-keeping. This position offers competitive hourly pay and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• 6+ months healthcare/dental front office experience preferred.
• Bilingual in Spanish required.

Responsibilities

• Collect and process payments.
• Schedule treatment and recall appointments.
• Confirm treatment appointments and take calls.
• Check patients in and out and verify information on file.
• Verify insurance eligibility and assist with authorizations.
• Maintain regular, predictable attendance and collaborate with the team.

Skills

Bilingual Spanish

Front office experience

Education

High school diploma or equivalent

Healthcare/dental front office experience preferred

Job description

Overview

Orthodontic Patient Coordinator - Bilingual in Spanish

Summary: The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Pay Range: $16.90-$19.86/hour (Based on experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is required