Patient Coordinator

Associates In Pediatric Therapy Llc; Terre Haute (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

Paylocity is seeking a Patient Coordinator in Terre Haute, IN to manage initial prescriptions, authorizations, and appointment scheduling for patient treatment. The role involves welcoming patients, updating EMR, and coordinating with physicians and therapists.

The ideal candidate has at least two years in a medical office, strong communications, and discretion with confidential information. This on-site position includes clerical duties and processing co-pays and insurance paperwork.

Qualifications

• Two years of medical office experience.
• Compassion to work with pediatric patients with special needs.
• Excellent oral and written communication.
• EMR experience helpful.
• Discretion with confidential information.

Responsibilities

• Welcomes patients and visitors in person and on the phone.
• Obtains initial prescription from physician’s office and updates EMR.
• Obtains initial insurance authorization and updates EMR.
• Schedules appointments in EMR and handles patient paperwork.
• Coordinates communication with staff, physicians, and therapists.
• Collects co-pays and balances for visits.
• Performs general clerical duties as assigned.

Skills

Communication skills

Compassion

EMR experience

Education

High school diploma

Tools

EMR software

Job description

Description

Summary: The Patient Coordinator is responsible for obtaining the initial prescription, initial authorization and scheduling/block booking appointments for patient’s treatment.

Essential Duties and Responsibilities:

• Welcomes patients and visitors in person and on the telephone, answering inquiries or referring to other staff.
• Obtains initial prescription from referring physician’s office for patient’s treatment, updates patient’s EMR chart with prescription and expiration date.
• Obtains initial authorization from insurance provider for patient’s treatment, updates patient’s EMR chart with authorization form and expiration date.
• Schedules appointments for new and existing patients in the electronic medical records system (EMR), ensures all patient paperwork and insurance information in patient’s chart is up to date, providing new paperwork for completion when needed.
• Coordinate communication with APT staff, referring physicians, and therapists to ensure needs of patients and families are met.
• Assists patients checking in for appointments using the kiosk when necessary.
• Collects co-pays for current visit or balances from prior visits.
• Open and sorts mail, distributes faxes; delivers outgoing mail to post office at the end of the day if needed.
• Other clerical duties as assigned by management.

Requirements

Education/Licenses:?

• High school graduate or equivalent.

Experience & Skills:

• Must have at least two years of experience in a medical office setting.
• Must have demeanor and compassion to work with pediatric patients with special needs.
• Excellent oral and written communication skills.
• Prior electronic medical records (EMR) experience helpful.
• Ability to use discretion in handling confidential information.

Physical Needs:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.