Patient Coordinator

Maryville Family Dental; Maryville (TN); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K

Resumo da oferta

Maryville Family Dental is seeking a Patient Coordinator to join our team as a full-time and/or part-time role. The successful candidate will manage front-desk activities, greet patients, verify insurance, present treatment options, and schedule appointments with a welcoming and professional demeanor.

We value excellent phone skills, proactive organization, and a friendly attitude. Prior dental office experience is preferred, with Denticon Software familiarity a plus.

Qualificações

• 1+ year of dental office experience.
• Strong written and verbal communication.
• Proficient with computer programs.

Responsabilidades

• Greet patients and provide a calm, welcoming front-office environment.
• Answer calls with excellent verbal skills and convey the practice's philosophy.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial options.
• Schedule appointments per the practice's templates.
• Keep a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next visits.
• Maintain computer records to a high standard.
• Coordinate referrals and correspondence with partner offices.
• Maintain a neat and welcoming reception area.

Conhecimentos

Communication skills

Phone skills

Organizational skills

Customer service

Ferramentas

Denticon Software

Descrição da oferta de emprego

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

DESCRIPTION

JOB TITLE: Patient Coordinator FT and/or PT opportunity

FLSA STATUS: Non-Exempt

REPORTS TO: Practice Manager

Job Overview

We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!

Key Responsibilities

• Provide a calm and welcoming environment while greeting patients as they arrive.
• Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
• Obtain and verify patient insurance information and eligibility.
• Review and present treatment plans, timelines, and financial arrangements.
• Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
• Maintain a productive schedule and fill late cancellations with quick-call patients.
• Checkout patients, collect payments, and schedule next appointments.
• Maintain all computer records to the highest standard.
• Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
• Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.

Requirements (Education/Certifications)

• 1+ Years of experience in a dental office setting
• Excellent written and verbal communication skills and attention to detail.
• Proficiency in keyboarding and navigating computer programs.
• High attention to detail with excellent problem solving and multitasking skills.
• Ability to thrive in a team environment.
• Experience with Denticon Software (Preferred).

Benefits

• Medical, Dental, Vison, Life insurance, Short & Long Term Disability
• Paid Time Off and Holidays
• 401K
• Strong culture of patient care and experience

Location Maryville Family Dental

Full-Time/Part-Time Full-Time and/or Part-Time

This position is currently accepting applications.