Patient Coordinator

H2 Health; Little Rock (AR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Flexible scheduling

Career growth

Benefits (medical, dental, vision)

Job summary

H2 Health in Little Rock, AR is seeking a Patient Coordinator for outpatient services. You will be the first point of contact, delivering outstanding customer service and ensuring smooth clinic operations.

Responsibilities include scheduling, insurance verification, referrals, updating records, answering inquiries, and collaborating with clinicians to enhance patient experience; a high school diploma and healthcare exposure required.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Minimum of 1 year experience in a healthcare or medical office setting.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.
• Familiarity with EMR systems and basic computer skills.
• Ability to handle sensitive information with confidentiality.
• Proficient in using office software and electronic health records (EHR) systems.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Customer service

Interpersonal skills

Communication

EMR/EHR knowledge

Office software

Confidentiality

Healthcare administration

Front desk operations

Insurance verification

Medical terminology

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

EMR/EHR systems

Job description

Patient Coordinator | Outpatient | Full-Time | Little Rock, AR

AtAdvanced Physical Therapy, an H2 Health company,we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

Why H2 Health?

We’re more than a workplace, we’re a team that supports your goals:

• Competitive hourly rate ranging from $17/hr to $19/hr
• Performance-based bonuses that reward your outcomes

• Flexible scheduling to support work-life balance

• Career advancement and professional growth

• Full benefits: medical, dental, vision, and 401(k) with match

• Generous PTO, paid holidays, and company-paid life insurance

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.