Patient Coordinator

H2 Health; Middleburg (FL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Flexible schedule

Full benefits

401(k) with match

Generous PTO & holidays

Life insurance

Job summary

H2 Health in Middleburg, FL seeks a Patient Coordinator to bridge patient care and administrative tasks. You will be the first point of contact, delivering excellent service and coordinating appointments and referrals.

Responsibilities include maintaining records, supporting front desk operations, and collaborating with clinicians to improve the patient experience while keeping information confidential and secure.

Qualifications

• High school diploma or equivalent; healthcare administration education is a plus.
• Minimum 1 year experience in a healthcare or medical office.
• Knowledge of medical terminology and insurance processes.
• Familiarity with EMR/EHR and basic computer skills.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phones and inquiries.
• Work closely with clinicians and staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Interpersonal skills

Customer service

Communication

Confidentiality

Education

High school diploma

Healthcare admin education

Tools

EMR systems

Office software

Job description

Patient Coordinator | Outpatient | Full-Time | 2710 Blanding Blvd #305, Middleburg, FL 32068

At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

Benefits

Why H2 Health?

We're more than a workplace, we're a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes
• Flexible scheduling to support work-life balance
• Career advancement and professional growth
• Full benefits: medical, dental, vision, and 401(k) with match
• Generous PTO, paid holidays, and company-paid life insurance
• Supportive, clinician-led team culture
• Additional perks: parental leave, employee rewards, discounts, and recognition programs

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.