Patient Coordinator

Capitol Imaging Services; Huntsville (AL); On-site; USD 38,000 - 50,000; Full time

Job summary

Capitol Imaging Services is seeking a compassionate Patient Coordinator to join our imaging facility team in Houston. You will guide patients from scheduling through the visit, ensuring a smooth and supportive experience while maintaining accurate records.

In this role you will verify insurance, manage appointments, backfill open slots, and collaborate with radiologists and staff to ensure efficient patient flow. Excellent communication and empathy are essential to delivering quality care.

Qualifications

• Experience in healthcare or medical office settings.
• Familiarity with insurance processes and HIPAA regulations.
• Strong communication and multitasking abilities.

Responsibilities

• Coordinate and schedule imaging appointments.
• Verify insurance eligibility and benefits.
• Monitor schedule and backfill open slots.
• Enter patient data into EMR accurately.
• Collaborate with radiologists, technologists, and staff.
• Provide warm, empathetic patient service.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Empathy

Data entry

Tools

EMR systems

Scheduling software

Job description

Capitol Imaging Services, LLC9821 Katy Freeway, Suite 715Houston, TX 77024 Patient CoordinatorAt Capitol Imaging Services (Center of Excellence) we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.