Compassionate Imaging Scheduling & Patient Care Coordinator

Socket.dev; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Capitol Imaging Services in Huntsville, AL is seeking a Patient Coordinator to oversee scheduling, insurance verification, and patient communication throughout the imaging journey.

The role requires 1–2 years in healthcare or medical offices, familiarity with HIPAA, and strong organizational and interpersonal skills. You will collaborate with radiologists and staff to ensure smooth patient flow and compassionate care.

Qualifications

• Experience: 1–2 years in healthcare or medical office setting, preferably in radiology or imaging services.
• Knowledge of medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
• Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
• Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
• Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
• Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
• Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Skills

Communication skills

Interpersonal skills

Multitasking

Empathy

Tools

Scheduling software

EMR systems

Job description

Capitol Imaging Services in Huntsville, AL is seeking a Patient Coordinator to oversee scheduling, insurance verification, and patient communication throughout the imaging journey.

The role requires 1–2 years in healthcare or medical offices, familiarity with HIPAA, and strong organizational and interpersonal skills. You will collaborate with radiologists and staff to ensure smooth patient flow and compassionate care.