Compassionate Patient Scheduler & Coordinator

Capitol Imaging Services; Houston (TX); On-site; USD 36,000 - 54,000; Part time

Job summary

Capitol Imaging Services in Houston, TX is seeking a compassionate, organized PRN Patient Coordinator to join our imaging facility team. This role supports patients from scheduling through visit completion, ensuring a smooth, empathetic experience.

The ideal candidate has healthcare exposure, knows HIPAA, and can manage multiple administrative tasks, including scheduling, insurance verification, EMR data entry, and coordinating with radiologists and technologists to maintain patient flow.

Qualifications

• 1–2 years experience in healthcare or medical office, preferably radiology or imaging services.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.
• Empathetic, patient-focused, dependable, and passionate about helping others.

Responsibilities

• Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
• Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
• Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
• Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
• Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
• Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Skills

Scheduling software

EMR systems

HIPAA knowledge

Communication skills

Organizational skills

Multitasking

Job description

Capitol Imaging Services in Houston, TX is seeking a compassionate, organized PRN Patient Coordinator to join our imaging facility team. This role supports patients from scheduling through visit completion, ensuring a smooth, empathetic experience.

The ideal candidate has healthcare exposure, knows HIPAA, and can manage multiple administrative tasks, including scheduling, insurance verification, EMR data entry, and coordinating with radiologists and technologists to maintain patient flow.