Patient Coordinator

Socket.dev; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Capitol Imaging Services in Huntsville, AL is seeking a Patient Coordinator to oversee scheduling, insurance verification, and patient communication throughout the imaging journey.

The role requires 1–2 years in healthcare or medical offices, familiarity with HIPAA, and strong organizational and interpersonal skills. You will collaborate with radiologists and staff to ensure smooth patient flow and compassionate care.

Qualifications

• Experience: 1–2 years in healthcare or medical office setting, preferably in radiology or imaging services.
• Knowledge of medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
• Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
• Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
• Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
• Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
• Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Skills

Communication skills

Interpersonal skills

Multitasking

Empathy

Tools

Scheduling software

EMR systems

Job description

Job Details: Job Location: Southeast - Center of Imaging Excellence Huntsville - Huntsville, AL, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, Job Category: Health Care, Capitol Imaging Services, LLC 9821 Katy Freeway, Suite 715 Houston, TX 77024

Patient Coordinator At Capitol Imaging Services (Center of Excellence) we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.

Key Responsibilities

• Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.
• Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.
• Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.
• Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.
• Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.
• Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.
• Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.

Qualifications

• Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.
• Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in scheduling software and EMR systems

Attributes

• Empathetic, patient-focused, dependable, and passionate about helping others.