Pediatric Patient Coordinator | Front Office & Scheduling

Kids Care Dental And Orthodontics; Elk Grove (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Accounts (FSA)

401(k) retirement plan

Job summary

Kids Care Dental & Orthodontics in Elk Grove, CA is seeking a Patient Coordinator to join our kid-friendly team. The role focuses on delivering memorable service to every patient, every day, across our offices.

The position is full-time hourly with a pay range of $18-$19 per hour. The schedule includes varied hours with potential Saturday shifts, and a benefits package is provided, including medical, dental, and vision coverage.

Qualifications

• Previous dental front office experience highly preferred.
• Loves working with children.
• Excellent customer service skills.
• Excellent communication and computer skills.
• Upbeat personality is a MUST.

Responsibilities

• Perform opening and closing duties.
• Answer phones in a polite and timely manner.
• Greet patients in a friendly, hospitable manner.
• Check-in and check-out.
• Present treatment plans, financial estimates and payment options.
• Schedule appointments in accordance with office protocols.
• Confirm all appointments consistent with company protocols.
• Resolve all billing concerns to patient satisfaction.
• Collect copays and set up financial arrangements.
• Post charges and payments.
• Set up account and new charts.
• Assist patients with completing paperwork.
• Process daily and weekly reports.
• Maintain HIPAA, OSHA, ADA, Dental Board compliance.
• Coordinate front and back office patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Loves children

Tools

Dentrix

Job description

Kids Care Dental & Orthodontics in Elk Grove, CA is seeking a Patient Coordinator to join our kid-friendly team. The role focuses on delivering memorable service to every patient, every day, across our offices.

The position is full-time hourly with a pay range of $18-$19 per hour. The schedule includes varied hours with potential Saturday shifts, and a benefits package is provided, including medical, dental, and vision coverage.